QUESTIONS /ANSWERS
Frequently Asked Questions
Have questions about EV charger installation, compatibility, pricing, or maintenance?
You’re in the right place. Below you’ll find clear answers to the most common questions about PowerEX EV’s charging solutions, services, and benefits so you can make confident, informed decisions for your home or business.
What types of EV chargers does PowerEX EV supply and install?
PowerEX EV supplies and installs Level 1, Level 2, and DC Fast Charging stations for residential, commercial, and public locations.
We provide wall-mounted home chargers, office and apartment chargers, and high-power fast chargers for malls, fuel stations, hotels, and highways.
How long does EV charger installation take?
For home EV chargers, installation usually takes 2–4 hours after site inspection.
For commercial or public charging stations, installation may take 1–3 days depending on electrical upgrades, trenching, and charger capacity.
Do I need special electrical upgrades before installing an EV charger?
In some cases, yes. Our technicians inspect your electrical panel, wiring, and load capacity before installation. If your panel needs upgrading, PowerEX EV will safely handle all required electrical improvements to ensure reliable and safe charging.
Are your EV chargers compatible with all electric vehicle brands?
Yes. Our chargers are compatible with all major EV brands, including Tesla, BYD, Hyundai, Kia, Nissan, BMW, Audi, Mercedes-Benz, and more.
We provide chargers with Type-2, CCS, and GB/T connectors to match your vehicle.
What is the cost of installing an EV charging station?
The installation cost depends on:
Charger type and power level
Distance from electrical panel
Required electrical upgrades
Location type (home, office, commercial, public)
PowerEX EV offers free site inspection and quotation so you get transparent pricing with no hidden costs.
Any Questions? Ask Us!!
Give Us A Chance To Prove It!
Ready to make your location EV-ready? PowerEX EV delivers reliable charging solutions designed for safety, performance, and long term value. From free site inspection to professional installation and ongoing support, we’re here to make your transition to electric simple, smart, and stress free.
BENEFIT/ MISSION
What We Do & Benefits !
What services does PowerEX EV provide?
PowerEX EV provides complete EV charging solutions including charger supply, site survey, electrical design, installation, testing, and after-sales support. We handle everything from small home chargers to large commercial and public charging stations.
Do you offer maintenance and after-sales support?
Absolutely. PowerEX EV provides warranty, maintenance services, software support, and troubleshooting assistance to ensure your charging station always operates smoothly.
Can PowerEX EV handle large commercial and public charging projects?
Yes. We specialize in commercial and public EV charging projects for apartments, offices, shopping malls, fuel stations, hotels, hospitals, and highway locations.
Why should I choose PowerEX EV over other EV charger companies?
Because we deliver certified equipment, professional installation, transparent pricing, and reliable after-sales service — ensuring safety, performance, and long-term peace of mind.
Are PowerEX EV chargers safe and energy-efficient?
Yes. Our chargers are certified, energy-efficient, and equipped with advanced safety protection such as over-voltage, over-current, temperature monitoring, and automatic power cutoff.