Many customers will not need any upgrades to their electricity supply before having an EV charger installed. All installers are however required to notify the local Distribution Network Operator (DNO) of any EV charger installations, who will advise you and us if an upgrade to your property’s main fuse is necessary. This depends on your property’s “maximum demand” estimate, (which is submitted by our in-house technicians to your DNO as part of our process), the size of the main fuse or if your property is on a looped supply (connected to your neighbour). Any potential works will be handled by your DNO and they will contact you directly if this is the case.

If you have an EV or plug-in hybrid, or have one on order, then you are ready to get a charger installation quote. Simply choose the electric car charger you like the look of and select “Request a Quote” at the top of this page. Don’t worry if you’re not 100% sure on the charger – there will be time to swap this before payment if your change your mind.

Every installation is unique, which is why we ask you to complete our remote Online Site Survey. We need to properly assess the work involved in order to give you an accurate and honest quote. Our website prices are meant to be a guide and show the minimum cost for an installation of each particular charger. So, that means the quote we email to you may be different to the price on the website.

Typically this is one to four weeks after payment. The main factors that affect your installation date are your remote site survey completion time and whether your DNO needs to complete any upgrades to your electricity supply before we install your charger. We keep you updated at each stage of the process, but you can help keep things moving by completing your remote site survey quickly.

You can still get an installation from us even if you can’t find your vehicle on our website. Simply “Request a Quote” for the charger you like and tell us which vehicle you have in the quote form. Our EV database is updated regularly but are not meant to be a definitive guide – there are simply too many new EVs and plug-in hybrids being launched for us to keep up!

Smart Home Charge is a nationwide installer, covering England, Scotland and Wales. We have experienced engineers covering all major cities and regions. Find out if we install EV chargers in your area with our location checker.

Yes we can. We are however unable to apply for the grant on your behalf. For more information on the grants that the government has to offer and how to apply for them, please check out our grants and incentives guide.

As an installer, Smart Home Charge does not approve or reject your claim and a successful charger installation does not mean your claim was approved. It can take up to three months post installation for confirmation of approval or rejection of your claim from the Government.

Yes. Our engineers will complete the initial setup and pairing of the charger app with the charge point itself as this is considered as part of the installation. However, the engineers are not required to demonstrate how the app works or set up any schedules for you. Visit our EV charger support section for useful tips and troubleshooting.